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The Salon

Salon Nouveau Vous first opened their doors April 6th of 2011 with Tim Dunaway, a licensed stylist with over 20 years’ experience and a vision for excellent customer care and quality services. For over 10 years under Tim’s ownership SNV grew, promoting a space for hair stylists and nail techs of all talent levels to continue to learn in a friendly and fun environment.

Today, Salon Nouveau Vous is owned and managed by Susannah Pfeifer. Susannah came to SNV in December of 2011. Working at SNV refueled her passion for the beauty industry and challenged her knowledge in the fundamentals of hair. Her knowledge and love of education led Susannah to purchase SNV in March of 2022, with the vision of creating a workplace that focuses on employee support and growth.

“I have the best team in the world, I want to support them and celebrate their success.” —Susannah

Our Mission a promise to our clients

At Salon Nouveau Vous, you will always find respect within the salon and amongst our team members. Perfecting the fundamentals of our industry is at the heart of the services and experiences we provide. We offer the best customer service and take joy in bringing out the natural beauty we see in you.

Our Stylists & Technicians

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Susannah Pfeifer

Owner/Hair Stylist

Susannah purchased Salon Nouveau Vous in March 2022 after working as a stylist with the salon for over 10 years.  Her vision is to create a salon culture unlike any other for clients and employees. “A salon where stylists and technicians of all levels and talents collaborate with one another to achieve amazing results for their clients, that’s what I want.” Education driven; she brings in educators multiple times throughout the year for her team along with contributing to their own educational goals outside of the salon.

Susannah started her career in 2006. She attended school in Traverse City at the TBA School of Cosmetology and has since continued her training with countless industry leading educators focusing on color formulating technique, and the Vidal Sassoon Team, focusing on hair cutting and styling. “I am enthusiastic about learning new skills and being challenged.  I strive to attain my client’s happiness and take pride in the work I do.”  Susannah enjoys working with all hair types and specializes in creative color and cutting.  She is a certified extensionist, “Using extensions opens the door for so much opportunity, whether it’s noncommittal color or enhancing hair length and fullness, I love seeing the magic happen when transforming or enhancing a client’s image.”

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Tim Dunaway

Hair Stylist

Tim graduated with honors from the Carsten Institute of Cosmetology, after graduation he went to work and assisted Carsten himself while being taught the French haircutting technique perfected by Bruna Pittini of Paris, an exclusive technique used only by the elite top stylists in the World.

Tim has also done extensive classes with the Vidal Sassoon Academy in Toronto Canada, first in 2006 and secondly in 2010.

He has participated in the master class at the Aveda institute with Oscar Bond and his team in New York City, along with the Van Council Team from Atlanta Georgia.

Tim supports his career with 3 licenses of Michigan, Arizona and Florida.
Tim believes education is key for a successful salon, and is proud to work alongside the best hairstylists in Petoskey.

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Hailey May

Hair Stylist/Nail Technician

Hailey graduated from MJ Murphy, a partnered Paul Mitchell school, in 2016. She has completed the Vidal Sassoon hands on cutting and coloring courses offered in Atlanta Georgia, and volunteered with Pantene Pro Links, working with their hair donations. Hailey has also worked with Northwoods on hair and make up for their annual fashion show.

She loves meeting new people and making them feel as beautiful as they truly are.

Hailey has an English Bulldog, Jackson, who loves to sing with her to their favorite band Heart. Hailey also loves the piano, art, and cozy book reading.

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Angie Caddell

Hair Stylist / Nail Technician

Angie’s passion to deliver well thought out services and her attention to detail has attracted a dedicated clientele who trust and delight in her abilities. She is certified with CND shellac and CND plexigel, as she has attended two in person and hands on classes with industry leading Laurie Allore (CND education ambassador) in 2022 and 2023.  Cementing her education in hair color, Angie has explored Davines’ certified online product knowledge and color theory classes to create “lived in” looks, natural blonding, as well as trending color placement techniques.

Angie has become our resident plant mom, so don’t hesitate to bring in pictures of your babies or ask for helpful tips and tricks to keep everyone growing healthy. You will see her beautiful additions everywhere you look in the salon! Angie has two cats, Duchess and Yoda, she curls up with when not working or playing in dirt.

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Madison Alden

Hair Stylist / Nail Technician

“My favorite thing about doing hair is helping my clients learn to love their hair. It doesn’t have to feel like a chore…it can be fun!

Originally from Northern Michigan, I lived in St. Louis for 9 years, graduating in 2016 from Paul Mitchell the School, St. Louis, and now I’m back! I’m a mental health advocate and a strong believer that your hair should reflect who you are, not hide who you are. My goal is to leave you feeling uplifted, relaxed, and more confident than you’ve ever felt before.​

I see my role as your stylist a bit differently than others may. I work together with all of my guests to create a long-term hair care plan to ensure their cut, color, and style always look fresh and there won’t ever be a time you feel bored or stuck in a routine. I am super passionate about my career and I always take my time to get to know you, your personality, and your lifestyle before we begin.

When I am not in the salon I am often cuddled up with my two sweet puppers, Dexter & Arlo, or going on some sort of adventure with my fiancé, Samarah. I also have a not-so-secret addiction to coffee and books so if you too are a coffee connoisseur or a reading lover, be ready to trade recipes and books!

Matt

Matt CasaSanta

Scheduling Coordinator / Apprentice

Meet Matt, a dynamic addition to the Salon Nouveau Vous team since August 2023. Initially joining as a schedule coordinator, Matt has since embarked on an exciting journey to pursue his passion for barbering. Inspired by the vibrant atmosphere of Salon Nouveau Vous, he made the decision to enroll in the salon’s cosmetology apprenticeship program, eagerly preparing to transition onto the salon floor in late summer. As he learns and assists the talented team at SNV, Matt’s enthusiasm and dedication shine through, promising a bright future in the world of barbering.

Beyond his professional pursuits, Matt is a true local, embodying the spirit of Bay View with his deep-rooted connection to the community. Having spent his summers in Petoskey and becoming a year-round resident in 2015, he brings a genuine love for the area to his work at the salon. When he’s not honing his skills or supporting his colleagues, Matt can be found exploring the beauty of the outdoors with his faithful four-legged companion, Cleo. Whether they’re enjoying the parks, taking leisurely walks, or sampling the delights of local eateries, Matt’s zest for life and passion for his craft are unmistakable.